Privacy policy

Introduction

Manicgrin Media Ltd ("we", "our", or "us") operates ListCoach. This privacy policy explains how we collect, use, and protect your personal information when you use our service.

We are committed to protecting your privacy and complying with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

Information we collect

Account information:

• Email address
• Name (if provided)
• Password (encrypted)
• Publishing frequency preferences
• Timezone settings

Content you create:

• Journal entries
• Content drafts and published articles
• AI chat conversations
• Ideas and notes

Usage data:

• Publishing history and streaks
• Feature usage statistics
• Login timestamps

How we use your information

We use your information to:

• Provide and maintain the ListCoach service
• Send you reminder emails based on your publishing schedule
• Generate AI-powered content suggestions and assistance
• Track your progress and consistency metrics
• Improve our service and develop new features
• Communicate with you about service updates and important notices

Cookies and tracking

We use cookies and similar technologies to provide and improve our service. You have control over which cookies we use:

Essential cookies: Required for the service to function (login sessions, security). These cannot be disabled.

Analytics cookies: Help us understand how you use ListCoach (via Google Analytics with IP anonymisation). You can accept or reject these via our cookie consent banner.

Your cookie preferences are stored in your browser's local storage and respected across all your visits.

Third-party services

We use the following third-party services:

Anthropic (Claude AI): For AI-powered content generation and chat features. Your content is processed according to Anthropic's privacy policy.

Mailchimp (Mandrill): For sending reminder and notification emails. Subject to Intuit's privacy policy.

Google Analytics: For understanding service usage (only if you accept analytics cookies). Subject to Google's privacy policy.

Data security

We take appropriate technical and organisational measures to protect your personal information:

• Passwords are encrypted using industry-standard hashing
• Data is transmitted over secure HTTPS connections
• Access to personal data is restricted to authorised personnel only
• Regular security audits and updates

Your rights

Under UK GDPR, you have the right to:

• Access: Request a copy of the personal data we hold about you
• Rectification: Request correction of inaccurate or incomplete data
• Erasure: Request deletion of your personal data ("right to be forgotten")
• Portability: Request your data in a machine-readable format
• Object: Object to processing of your personal data
• Withdraw consent: Withdraw consent for data processing at any time

To exercise any of these rights, please contact us using the details below.

Data retention

We retain your personal data for as long as your account is active or as needed to provide you with our services. If you request account deletion, we will delete your personal data within 30 days, except where we are required to retain it for legal or regulatory purposes.

Children's privacy

ListCoach is not intended for children under 16 years of age. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

Changes to this policy

We may update this privacy policy from time to time. We will notify you of any significant changes by email or through a prominent notice on our service. The "Last updated" date at the top of this page indicates when the policy was last revised.

Contact us

If you have any questions about this privacy policy or wish to exercise your data protection rights, please contact us:

Manicgrin Media Ltd
Email: privacy@manicgrin.com

You also have the right to lodge a complaint with the Information Commissioner's Office (ICO), the UK's supervisory authority for data protection issues (ico.org.uk).